Global solution provider Tech Mahindra has placed bets on the Internet of Things and machine learning platforms, most notably with its artificial intelligence platform, Tactix. The company calls Tactix its "flagship platform" for predictive analytics and automated resolution. Tech Mahindra's Ritesh Shah said Tactix offers simplified onboarding for SMBs looking for a start in artificial intelligence and machine learning. SMBs can easily log in and upload their existing data and information in the Expert Console. "When you talk about any cognitive application, or any intelligence solutions, training is the critical aspect and Tech Mahindra Tactix comes with a simplified version called Expert Console," Shah explained.